Ff9999 Terms and Conditions – Platform Usage Rules

For the purposes of these Terms, the following terms have the meanings set out below:

• "ff9999" or "Platform": refers to the ff9999.click website and all Sports Betting, online casino, Live Casino, jackpot, and other services made available.
• "User" or "you": any individual who registers for or uses the ff9999 platform.
• "Account": personal profile created by the User on the ff9999 platform, identified by a unique email address and CPF.
• "Balance": the amount in Brazilian reais (BRL) available in the User's Account, including deposits made and prizes won, minus lost bets and requested withdrawals.
• "Bonus": promotional credit granted by ff9999 to the User, subject to specific usage conditions and wagering requirements.
• "Event": a match, game, or sporting competition available for betting on the platform.
• "Odd": multiplier coefficient that determines the potential return on a winning bet.
• "RNG": random number generator used in casino games to ensure fair and unbiased results.

To register and use the ff9999, you must meet all of the following requirements:

• Be 18 years of age or older;
• Be a resident of Brazil;
• Hold a valid CPF registered with the Receita Federal;
• Not be under an active self-exclusion on the platform or in any national player exclusion program;
• Have full legal capacity to enter into contracts under the Brazilian Civil Code;
• Not be an employee, service provider, or first-degree relative of an ff9999 employee.

Registration on the ff9999 is free and can be completed on the website. Each individual may create and maintain only one account — duplicate accounts will be identified and closed, with any remaining balance held pending verification.

By registering, you agree to provide accurate, complete, and up-to-date information. The required details include your full legal name as it appears on your ID, CPF, date of birth, active email address, mobile number with area code, and date of birth. The ff9999 may request additional documents — national ID, driver's license, or proof of address — to verify your identity before releasing withdrawals or to comply with regulatory obligations.

You are responsible for keeping your account password confidential. Any activity carried out using your credentials is your responsibility. If you suspect unauthorized access, please contact ff9999 immediately at suporte@ff9999.click.

Ff9999 reserves the right to suspend or close accounts that show signs of misuse, fraud, money laundering, or violation of these Terms.

All deposits at ff9999 are processed in Brazilian reais (BRL). The accepted payment methods are:

• Pix — instant processing, 24 hours a day, 7 days a week;
• Bank slip — credited within 1 business day after payment;
• Credit or debit card — from the major card brands accepted in Brazil;
• PicPay — instant transfer via app;
• Mercado Pago — transfer via digital wallet;
• TED Transfer — for accounts at Nubank, Itaú, Bradesco, Banco do Brasil, and other financial institutions.

The minimum deposit is R$ 20.00. There is no maximum deposit amount, but ff9999 may request additional documentation for deposits above a certain amount in compliance with anti-money laundering policies. Deposits are only accepted from accounts or payment instruments held in the name of the registered account holder.

To request a withdrawal on the ff9999, the User must have a complete and verified profile — including CPF and, in some cases, a government-issued photo ID. The minimum withdrawal amount is R$ 20.00. Withdrawals are processed exclusively to accounts held in the name of the registered User.

The preferred withdrawal method is Pix, as it is the fastest option: funds are credited to the User's bank account within minutes of approval. For withdrawals via TED (Nubank, Itaú, Bradesco, Banco do Brasil), processing takes up to 1 business day.

The ff9999 processes withdrawals Monday through Sunday, including weekends and public holidays. For withdrawals above R$ 50,000.00, additional identity verification may be required, with a processing time of up to 24 hours after document confirmation.

• Withdrawals of bonus-derived balances are only released after the wagering requirements have been fully met;
• Ff9999 reserves the right to withhold withdrawals while an active investigation into fraud or a violation of these Terms is ongoing;
• The platform charges no withdrawal fees; however, any fees charged by the recipient bank are the User's responsibility.

The ff9999 covers sports betting across more than 40 disciplines, including football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, Eliminatórias, and state championships), basketball (NBB), MMA and UFC, volleyball, tennis, and e-sports (CS2, CBLOL, Valorant, Dota 2).

By confirming a bet on the platform, the User acknowledges that:

• Bets are final and cannot be canceled after confirmation, except in situations provided for under these Terms;
• The odds displayed at the time of confirmation are the ones that apply to the bet — subsequent fluctuations do not affect already confirmed bets;
• Bet outcomes are determined based on official sources from the relevant federations and event organizers;
• In the event of a draw in single-outcome bets, the bet is considered void and the staked amount is returned to the Balance;
• Bets on canceled, postponed (with no rescheduled date), or incomplete events are voided and the amounts refunded.

The ff9999 reserves the right to void bets placed at clearly incorrect odds due to a technical or operational error, notifying the User at their registered email address and returning the wagered amount to their Balance.

The casino games available on the ff9999 — slots, Live Casino, progressive jackpots, and crash games — are provided by internationally certified third-party suppliers, including Pragmatic Play, NetEnt, Play'n GO, PG Soft, Playtech, and others. Every game runs on an RNG (random number generator) audited by independent laboratories, ensuring unpredictable and unbiased outcomes.

The User acknowledges that:

• The RTP (return to player) stated for each slot is an average calculated over millions of spins and does not guarantee any return in any individual session;
• The outcome of each spin is independent of previous results — there is no such thing as a "hot slot" or a guaranteed streak;
• Progressive jackpots accumulate from bet contributions across the entire network and can be triggered randomly at any time;
• The Bonus Buy feature, where available, lets you purchase direct access to the bonus round for an additional fee, without affecting the game's RTP.

In the event of a technical failure during a round — connection loss, server error —, the ff9999 records the game state at the moment of the failure and resumes the round once the connection is restored. If the round cannot be completed, the wagered amount is returned to the User's Balance.

The ff9999 offers periodic bonuses and promotions — welcome bonuses, free spins, cashback, football promotions, and reload offers — always with full conditions disclosed at the time of the offer. The general rules that apply to all bonuses are:

• Every bonus is subject to a wagering requirement (rollover) — a multiplier indicating how many times the bonus amount (or bonus + deposit, as specified) must be wagered before the resulting balance becomes eligible for withdrawal;
• The deadline to meet the rollover requirement is stated in the offer — bonuses that are unused or whose rollover has not been completed expire automatically at the end of the period;
• Bonuses may not be transferred between accounts, converted directly into cash, or combined with other bonuses unless expressly stated;
• Ff9999 reserves the right to cancel bonuses granted in error or in cases where promotional abuse is identified;
• Bets placed at odds below 1.50 (decimal format) may not count toward rollover completion — the specific terms of each promotion take precedence.

The ff9999 believes that betting and playing online should be a form of entertainment, not a source of financial stress. To that end, the platform provides the following self-management tools, accessible directly from the account dashboard without needing to contact support:

• Deposit limit — daily, weekly, or monthly — set by the User themselves;
• Betting Limits — maximum amount wagered per period;
• Temporary self-exclusion — account suspension for 24 hours, 7 days, 30 days, 90 days, or 6 months;
• Permanent self-exclusion — permanent account closure, effective immediately;
• Session reminder — notification after a set amount of continuous play time.

Self-exclusion takes effect immediately upon activation — there is no grace period or cancellation window. The ff9999 will not send promotional communications to Users with an active self-exclusion.

For more information and resources on responsible gambling in Brazil, visit the Responsible Gambling of the platform.

The User agrees not to use the platform ff9999 for any of the following activities:

• Creating or operating multiple accounts to claim bonuses improperly or to circumvent limits;
• Using automated software, bots, scripts, or any tool to manipulate outcomes, odds, or the betting system;
• Engaging in the manipulation of sporting results or any form of match-fixing;
• Conduct transactions that constitute money laundering or the financing of illegal activities;
• Sharing account credentials with third parties or using another User's account;
• Exploiting technical glitches, odds errors, or platform bugs for personal gain — any such winnings are considered void and may be reversed;
• Using the platform while under an active self-exclusion or being under 18 years of age;
• Attempt to access restricted areas of the platform or compromise the security of the system.

The ff9999 monitors suspicious usage patterns. Any prohibited conduct will result in immediate account suspension, balance retention, and, where applicable, reporting to the relevant authorities.

The processing of personal data belonging to Users of the ff9999 is governed by General Personal Data Protection Law (LGPD — Lei nº 13.709/2018). The platform collects only the data necessary to:

• Creating and maintaining the User account;
• Processing deposits, withdrawals, and prize payouts;
• Verify the User's identity and eligibility;
• Comply with legal and regulatory obligations;
• Improving the product experience and communicating relevant promotions (with consent).

No personal data is sold to third parties. Sharing with partners occurs only when necessary to provide services — such as payment processors — and always under a confidentiality agreement. Users have the right to access, correct, port, and request deletion of their data at any time through the account dashboard or by emailing suporte@ff9999.click.

For full details on how your data is handled, please refer to the Privacy Policy ff9999.

The ff9999 makes every effort to keep the platform available and fully operational 24 hours a day, but does not guarantee uninterrupted availability. Scheduled and emergency maintenance may cause temporary outages — Users will be notified in advance whenever possible.

Ff9999 is not liable for:

• Losses resulting from bets placed by the User, including lost bets or unfavorable outcomes in casino games;
• Internet connection issues or device instability on the User's end;
• Delays in deposits or withdrawals caused by failures in third-party systems (banks, payment processors);
• Indirect damages, lost profits, or consequential losses arising from the use of or inability to use the platform.

The total liability of ff9999 to any User, under any circumstances, is limited to the balance available in the User's account at the time of the event giving rise to the claim.

The ff9999 may update these Terms at any time to reflect changes in services, Brazilian legislation, or platform practices. Material changes will be communicated to Users by email or through a prominent notice on the platform with at least 30 days' prior notice.

Continued use of the platform after the changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you must close your account and withdraw your available balance before the new Terms come into force.

The date of the last update to these Terms is shown at the top of this page. Previous versions may be requested by emailing suporte@ff9999.click.

For questions, complaints, or requests related to these Terms, please contact the ff9999:

• Email: suporte@ff9999.click
• Live chat: available on the platform, 24 hours a day, 7 days a week, in Brazilian Portuguese

Average live chat response time is under 3 minutes. For more complex matters — such as reviewing withheld balances or disputing bet outcomes — the email response time is up to 48 business hours.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any disputes will be submitted to the court of the User's place of domicile, as provided for under the Consumer Protection Code.